Chat widget not showing? Check that the embed code is placed before the closing </body> tag on your site. Clear your browser cache and reload.

AI giving wrong answers? Update your Knowledge Base in the Dashboard with correct information. The AI uses your KB to answer questions.

Phone calls not connecting? Ensure your Twilio phone number is configured in your settings and that your plan includes phone support.

Billing question? Email kevin@myainexus.com directly for billing changes or disputes.